Returns and Refunds

Can I return the product I purchased and receive a refund?

A product code can be returned for a refund in two cases:

1. Before the product code is sent.
2. If there is a problem with the product code (it is invalid or already used).

If you have a problem with the code you purchased, please contact our customer support team.

I have already received the code and I want to return it

In case you have changed your mind only after receiving the code and want to return it for a refund, unfortunately this is not possible. We are a digital key marketplace, not a platform, and we are not a direct publisher of the code, so we have no technical means to revoke or deactivate a code already received and displayed.

We offer the option to return or exchange your product at any time if you have made a mistake in purchasing within 14 days. Our customer service team will be happy to assist you with any queries, and our technical team is readily available to help you resolve any issues.